CoVID-19 On Let's Be Gothic?
We are doing our best to continue and give the best service possible in these hard times.
Sadly there is only so much we can do regarding our shipping times due to global shipping delays. We will make efforts to ship the items to you in our regular 4 week time frame.
When placing a purchase please take into account that due to these delays shipping may can take up to 12 weeks!
Our customer service will be here with you every step of the way in order to keep you updated on your package's status.
How long does delivery take?Please allow 10-15 business days (average) for the items to arrive.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at contact us page or leave a message on the online chat.
Do you deliver products internationally?Let's Be Gothic ships products worldwide every day. FREE SHIPPING is available for most countries around the world.
I've placed an order with multiple items recently, can I combine them into one package?Since we have several different warehouses worldwide, not all items are stored in one place. When you order multiple items at a time, each item will be shipped out separately. So you will probably receive one item before the next. Don't panic if you don't receive all of your items at once…they will get to you! :-)
How secure is my personal information?
Let's Be Gothic adheres to highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology),which is widely used on the Internet for processing payments safely.